Refund Policy

Last Updated: December 20, 2024

Thank you for subscribing to or purchasing products or services from utticadisster. We value your satisfaction and strive to provide the best possible experience. This Refund Policy outlines our procedures and guidelines regarding refunds for subscriptions, digital content, and other products or services provided by utticadisster.

Please read this Refund Policy carefully before making a purchase. By making a purchase from utticadisster, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

1. Subscription Services

1.1 Cancellation of Subscriptions

You may cancel your subscription at any time by accessing your account settings or contacting our customer support. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will not renew automatically.

1.2 Refunds for Subscription Services

We offer the following refund options for subscription services:

Please note that we do not provide refunds for the following:

2. Digital Content and One-Time Purchases

2.1 Digital Content

Due to the nature of digital content, all purchases of digital content (e.g., e-books, digital magazines, downloadable guides) are final and non-refundable unless the content is found to be defective or significantly different from what was described at the time of purchase.

If you believe your digital content is defective or materially different from what was advertised, please contact our customer support within 7 days of purchase with a detailed explanation of the issue.

2.2 One-Time Purchases

For one-time purchases of non-subscription products or services:

3. Refund Process

3.1 How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support at [email protected] with the subject line "Refund Request"
  2. Provide your full name, email address associated with your account, and order/transaction ID
  3. Specify the product or service for which you are requesting a refund
  4. Explain the reason for your refund request
  5. Include any relevant documentation or evidence that supports your request

3.2 Processing Time

We aim to process all refund requests within 5-10 business days from the date of approval. Once processed, it may take an additional 5-10 business days for the refund to appear in your account, depending on your payment method and financial institution.

3.3 Refund Method

Refunds will be issued using the same payment method used for the original purchase whenever possible. If this is not possible, we will work with you to determine an alternative refund method.

4. Exceptional Circumstances

We recognize that exceptional circumstances may sometimes require exceptions to our standard refund policy. In cases of:

Please contact our customer support with details of your situation, and we will assess your refund request on a case-by-case basis.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.

We encourage you to review this policy periodically for any updates.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

utticadisster
LV-0320, Vidzemes reģions
Preili pilsēta, Amatu skvērs, 75
Phone: +3534310486448
Email: [email protected]
Support Email: [email protected]
Reg. No: 52779232